|The procedures for mails sent to “Commissioner’s e-mail” are as followed: |
- A special assigned team under our department is responsible for the receiving, sending, managing, tracking and controlling of e-mails.
- E-mail box will be opened twice a day: 09:00AM and 03:00PM The incoming mails will be registered and transferred to related departments for further processing and replying.
- For complaints from e-mails, the case shall be closed and replied within 6 days. The Secretariat office will be actively pushing the case if which are not closed within 6 days.
- All units shall reply to the mail to the sender after the result has been reported and approved with a copy to the Plan Office in Yi-Lan County Hall and the Secretariat Office in our Department.
“Department e-mails” will be effective starting from 1st December, 2000. [Commissioner’s e-mail]